St Vincent Medical Group - Medical Center Northeast at 13914 Southeastern Parkway #108 in Fishers, Indiana
St Vincent Medical Group - Medical Center Northeast is healthcare, which located in Indiana. They address is 13914 Southeastern Parkway #108.
On this page you can see full information about St Vincent Medical Group - Medical Center Northeast in 13914 Southeastern Parkway #108, Indiana: customer reviews, opening times, drive directions, photos, contacts etc.
Phone: +1 317-415-9010
Address:
13914 Southeastern Parkway #108,Fishers, Indiana
46037 Get directions
Web site: stvincent.org
Categories: Hospital
Customer Reviews about St Vincent Medical Group - Medical Center Northeast
- ✪ ✪ ✪ ✪ ✪I have not been a patient here long. I have only met with the nurse practitioner, and she was okay. Seemed to know what she was doing, but the appointment was only an initial visit and no medical examination was needed. My biggest complaint is that when you call with a question or to talk to someone to schedule an appointment, you are on hold for FOREVER. I have been sitting here waiting to talk to a receptionist for well over 15 minutes. It's unacceptable.October 19, 2017by Liz Wyman
- ✪ ✪ ✪ ✪ ✪Scheduling and professionalism appears to be a problem here, particularly with support staff. When calling in for appointments or other information, I have had to ask the schedulers to have staff speak more softly in the background due to HIPAA violations I could overhear because of the volume of their voices. Appointments often feel rushed with the physicians. When addressing medical issues or side effects from medications, it can take multiple days to get a call back, even when leaving multiple messages. I have been told that phone call messages are put off until the very end of the day, even if the call is to avoid medical emergency and hospital admissions due to medication side effects. This is disconcerting that they do not seem to factor in medical need. The billing department has historically remained rude and they often patch calls back and forth to one another, each person claiming that they were never the right person to send the call to in the first place. That seems to be routine for most hospital billing departments, however. That being said, while it has usually taken me about 1-2 months to get into to see my PCP, I can usually get in to see the NP within 1-2 weeks. While they are impatient in face to face interactions, they will at least sit through longer if you explain that it is needed. The nurses appear to be kind.September 05, 2017by S. E. Rider
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